Table of Contents
Refunds & Cancellation Policy
How subscriptions, billing, cancellation, and refunds work at yworq
1. Plans and Pricing
Yworq may offer one or more paid service plans, including one-time purchases and recurring subscriptions (each, a "Plan"). Features and functionality may vary by plan. Pricing will be presented as membership fee or top up credits and will be shown during checkout, and you agree to pay the amount displayed at the time of purchase, along with any applicable taxes. Taxes may vary based on your location. Unless otherwise stated, all prices are in U.S. Dollars.
2. Subscriptions
We may, at our discretion, modify, add, or remove features of any Plan. Continued use of the Services after changes take effect constitutes acceptance of those changes. If you do not agree with the changes, you may cancel your subscription. If you continue your subscription, the updated terms will apply to the current renewal and all future renewals.
3. Billing and Payment Authorization
Plans must be purchased using an available payment method at checkout, which may vary by location. You agree to provide accurate and complete billing information, including a valid payment method.
By providing your payment information, you authorize us to charge the applicable fees (including taxes and transaction fees) through our designated third-party payment processor ("Payment Processor") using your selected payment method at the time of purchase and, for subscriptions, on a recurring basis at each renewal until cancelled. We may also charge any other payment method associated with your account if necessary.
All payments are processed by our Payment Processor and may be subject to its terms and privacy policy.
If payment cannot be processed, we may suspend or downgrade your account until payment is received.
4. Auto-Renewal
Subscriptions automatically renew at our then-current rates unless cancelled before the renewal date. By subscribing, you authorize recurring charges through the Payment Processor until cancellation.
5. Cancellation
You may cancel your subscription at any time before the next renewal date through your account settings or by contacting digital@yworq.com. Cancellation applies to future charges only. You will retain access to the Services through the end of the current subscription period, unless otherwise specified. Upon cancellation, any unused credits or promotional benefits may be forfeited.
6. No Refunds
Except as required by law or expressly stated otherwise, payments are non-refundable. We do not provide refunds or credits for partial subscription periods or unused Services. We may issue refunds, credits, or discounts at our sole discretion, without obligation to do so in the future.
7. No Transfer or Resale
Subscriptions may not be transferred, sold, assigned, bartered, or traded. Any attempted transfer is void.
8. Pricing Changes
We may update pricing from time to time. If subscription fees increase, we will provide advance notice and the opportunity to cancel before new charges apply. We may not be able to provide advance notice of changes in applicable taxes.
9. Free Trials and Promotions
We may offer free trials or promotional pricing from time to time. Such offers are subject to specific eligibility requirements and any additional terms provided with the promotion.
Unless you cancel before the end of a promotional period, your subscription will automatically convert to a paid subscription at the then-current standard rate and will continue to renew automatically until cancelled. We may limit the availability, duration, or use of promotional offers and restrict combining multiple promotions.
10. Termination and Suspension
You may stop using the Services at any time. We may suspend or terminate your access, or delete your account, if you violate these Terms, our policies, applicable law, or if your account has an outstanding balance or remains inactive for an extended period. We may also suspend or terminate access if necessary to comply with legal obligations or to prevent harm to us, our users, or others.
For our full Terms & Conditions, please visit https://yworq.com/terms-conditions